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Terms of Service

Effective Date: December 28, 2025

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Welcome to Vivarna.com. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting, browsing, or purchasing from our site, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference.

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IMPORTANT: These Terms include an arbitration agreement, class action waiver, and jury trial waiver. Please read carefully.

ABOUT VIVARNA

This website is operated by Vivarna, Inc. Throughout the site, the terms “we,” “us,” and “our” refer to Vivarna. Vivarna offers this website, including all information, tools, and services available, conditioned upon your acceptance of these Terms.

ELIGIBILITY

You must be at least 18 years old or the age of majority in your jurisdiction to use this site or make a purchase. By using this website, you represent that you meet these requirements.

ONLINE STORE TERMS

By agreeing to these Terms, you confirm that:

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  • You will use the website for lawful, personal, and non-commercial purposes only

  • You will not violate any laws or third-party rights

  • You will not transmit malware, viruses, or malicious code

  • You will not attempt to interfere with the website’s security or functionality
     

We reserve the right to refuse service to anyone for any reason at any time.

ACCOUNT INFORMATION

Creating an account is optional but recommended for faster checkout and order tracking. You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account.

PRODUCT INFORMATION & AVAILABILITY

We strive to display product descriptions, pricing, and images as accurately as possible. However:

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  • Colors may vary by device or display

  • Product availability and pricing are subject to change without notice
    We reserve the right to limit quantities or discontinue products

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All items are final sale, unless otherwise stated.

ORDERS, PRICING & BILLING

We reserve the right to refuse or cancel orders at our discretion, including for suspected fraud or pricing errors.

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Prices are subject to change without notice. In the event of an obvious pricing error, we are not obligated to honor the incorrect price, even after order confirmation.

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You agree to provide current, complete, and accurate billing and shipping information for all purchases.

SHIPPING & DELIVERY

Shipping timelines are estimates and may be affected by factors beyond our control. Orders may ship in multiple packages.

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Customs duties, taxes, and service fees (where applicable) are the customer’s responsibility and are non-refundable.

RETURNS & REFUNDS

Returns and refunds are governed by our Return, Exchange, & Warranty Policy which is incorporated into these Terms. Please review it carefully before placing an order.

PAYMENT PROCESSING

Payments are processed through third-party providers. By completing a purchase, you agree to their terms and conditions. Vivarna is not responsible for third-party payment processing issues or bank-related fees.

SMS & MARKETING COMMUNICATIONS

By opting in to SMS communications, you consent to receive marketing and transactional text messages. Message frequency varies. Consent is not required for purchase.

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  • Reply STOP to unsubscribe

  • Reply HELP for assistance

  • Message and data rates may apply
     

For more information, please review our Privacy Policy.

USER CONTENT

By submitting reviews, comments, or other content, you grant Vivarna a non-exclusive, royalty-free license to use, display, and distribute such content for business purposes.

INTELLECTUAL PROPERTY

All content on this website is owned by Vivarna or its licensors and protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content without prior written consent.

THIRD-PARTY LINKS

Certain content, products, or services may include links to third-party websites. We are not responsible for their content, policies, or practices.

DISCLAIMER OF WARRANTIES

This website and all products and services are provided “as is” and “as available.” We make no warranties, express or implied, to the fullest extent permitted by law.

LIMITATION OF LIABILITY

Vivarna shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website or products.

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Your sole remedy for defective goods is limited to a refund of the purchase price, subject to our Return, Exchange, & Warranty Policy.

INDEMNIFICATION

You agree to indemnify and hold harmless Vivarna from any claims arising from your breach of these Terms or misuse of the website.

TERMINATION

We may suspend or terminate your access to the website at any time, without notice, for any violation of these Terms.

GOVERNING LAW

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

ARBITRATION & CLASS ACTION WAIVER

Any dispute arising out of or relating to these Terms or your use of the website shall be resolved by binding arbitration, and not in court. You waive the right to participate in class actions or jury trials.

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Small claims court matters may be excluded where permitted by law.

CHANGES TO TERMS

We reserve the right to update these Terms at any time. Updates will be posted on this page and take effect immediately upon posting.

CONTACT INFORMATION

Email: question@vivarna.com

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